Nursing Home
Norton Community Hospital Snf Unit
Part of Ballad Healthsee all 23 affiliated facilities
Clinical Quality Measures
-
Short-stay residents who newly received an antipsychotic medication
3.4%
national median 1.0%
worse than the national median
Source: CMS MDS quality measures (four-quarter average).
Nurse Staffing
- Nurse staffing per resident per day
- 7.2 hours
- Registered nurse (RN) time per resident per day
- 4.2 hours
- Weekend nurse staffing per resident per day
- 6.3 hours
- Nursing staff turnover in the past year
- 11.8%
VA average: 3.8 hours · National: 3.9 hours
All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.
VA average: 0.7 hours · National: 0.7 hours
RN hours only — the most highly trained nursing staff.
VA average: 3.3 hours · National: 3.4 hours
Total nurse staffing on Saturdays and Sundays, when staffing typically dips.
VA average: 48.1% · National: 45.8%
Share of this facility’s nursing staff who stopped working there over 12 months.
Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.
Penalties & Enforcement
1 fine totaling $10,400 in the recent inspection window (most recent: February 12, 2026).
Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.
Ownership
- Ownership type
- Non profit - Corporation
Who owns this facility — 18 entries in CMS's ownership records expand ↓
- Wellmont Health System Organization
- Bennett, Julie Individual
- Deaton, Buford Individual
- Eichorn, Marvin Individual
- Hilton, Shane Individual
- Levine, Alan Individual
- Wilgocki, Gregory Individual
- Bennett, Julie Individual
- Deaton, Buford Individual
- Eichorn, Marvin Individual
…and 8 more entries in CMS's ownership records for this facility.
From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.
Inspections & Fire Safety — 6 health (VA avg 14.5) · 4 fire (VA avg 2.7) · ⚠ 1 serious Details
21 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: February 12, 2026.
Most recent inspection cycle: 6 health deficiencies · VA average: 14.5 · National: 9.3
5 fire-safety deficiencies cited — most often smoke (2) and gas, vacuum, and electrical systems (1).
Most recent fire-safety inspection (2021-04-29): 4 deficiencies · VA average: 2.7 · National: 4.5
Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.
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How Norton Community Hospital Snf Unit compares nearby
Compared with the 8 other nursing homes within 25 miles — 9 facilities in all, CMS data only.
Among the 9 nursing homes within 25 miles, Norton Community Hospital Snf Unit's overall star rating is 5★; the median among the 8 peers reporting it is 4★.
Norton Community Hospital Snf Unit has the highest staffing star rating of the 9 nursing homes within 25 miles.
| Measure | This facility | Nearby median | Best nearby |
|---|---|---|---|
| Overall star rating reported by 8 of 8 nearby peers | 5★ | 4★ | 5★ |
| Health inspections reported by 8 of 8 nearby peers | 4★ | 4★ | 5★ |
| Staffing reported by 8 of 8 nearby peers | 5★ | 2.5★ | 3★ |
| Quality measures reported by 8 of 8 nearby peers | 4★ | 3★ | 5★ |
The comparison group
- Heritage Hall Wise
- Heritage Hall Big Stone Gap
- Letcher Manor
- Heritage Hall Clintwood
- Tri Cities Rehabilitation and Healthcare Center
- Ridgecrest Manor Nursing & Rehabilitation
- Nova Health And Rehab
- Lee Health And Rehab Center
Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work