Nursing Home

Heritage Hall Clintwood

1225 Clintwood Main Street, Route 607, Clintwood, VA 24228

Part of Heritage Hallsee all 16 affiliated facilities

100 certified beds 86 residents per day on average

CMS Five-Star Quality Rating

4 out of 5 Stars

Overall rating

Health inspections

From the three most recent annual inspection cycles and recent complaint investigations.

Staffing

Based on nurse staffing hours relative to the care needs of this facility’s residents.

Quality measures

Based on clinical quality measures reported for residents, from assessments and Medicare claims.

Source: CMS Five-Star Quality Rating System. These are CMS's own ratings, shown exactly as published — CareRanks does not adjust or re-weight them. How CMS calculates these ratings ↗

Medicare Outcome Measures

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

Nurse staffing per resident per day
3.7 hours

VA average: 3.8 hours · National: 3.9 hours

All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.

Registered nurse (RN) time per resident per day
0.4 hours

VA average: 0.7 hours · National: 0.7 hours

RN hours only — the most highly trained nursing staff.

Weekend nurse staffing per resident per day
3.0 hours

VA average: 3.3 hours · National: 3.4 hours

Total nurse staffing on Saturdays and Sundays, when staffing typically dips.

Nursing staff turnover in the past year
40.9%

VA average: 48.1% · National: 45.8%

Share of this facility’s nursing staff who stopped working there over 12 months.

Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.

Ownership

Ownership type
For profit - Limited Liability company
Chain
Heritage Hall
Who owns this facility — 10 entries in CMS's ownership records expand ↓
  • Hopkins, William Individual
    Corporate director since 01/22/2018
  • Dalton, Robert Individual
    Corporate officer since 01/22/2018
  • Gallant, Cassandra Individual
    Corporate officer since 07/11/2024
  • American Healthcare LLC Organization
    Operational/managerial control since 11/22/2010
  • Dalton, Brad Individual
    Operational/managerial control since 07/11/2024
  • Gallant, Cassandra Individual
    Operational/managerial control since 07/11/2014
  • Quillen, Pat Individual
    Operational/managerial control since 05/19/2025
  • Dalton, Brad Individual
    Additional disclosable party since 07/11/2024
  • Gallant, Cassandra Individual
    Additional disclosable party since 07/11/2024
  • Quillen, Pat Individual
    Additional disclosable party since 05/19/2025

From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.

Inspections & Fire Safety — 8 health (VA avg 14.5) · 1 fire (VA avg 2.7) Details

18 deficiencies cited across recent inspection cycles. Most recent survey: June 27, 2024.

Most recent inspection cycle: 8 health deficiencies · VA average: 14.5 · National: 9.3

6 fire-safety deficiencies cited — most often smoke (4) and miscellaneous (1).

Most recent fire-safety inspection (2024-06-27): 1 deficiency · VA average: 2.7 · National: 4.5

Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.

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How Heritage Hall Clintwood compares nearby

Compared with the 6 other nursing homes within 25 miles — 7 facilities in all, CMS data only.

Among the 7 nursing homes within 25 miles, Heritage Hall Clintwood's overall star rating is 4★; the median among the 6 peers reporting it is 4.5★.

Measure This facility Nearby median
Overall star rating reported by 6 of 6 nearby peers 4★ 4.5★
Health inspections reported by 6 of 6 nearby peers 4★ 4★
Staffing reported by 6 of 6 nearby peers 3★ 2★
Quality measures reported by 6 of 6 nearby peers 2★ 2.5★

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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