Heritage Health Services

Medicare Outcome Measures

• Potentially preventable hospital readmissions

  11.12% (lower is better)

  No Different than the National Rate

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

• Long-stay residents with a urinary tract infection

  0.0%

  national median 0.9%

  better than the national median

• Long-stay residents experiencing falls with major injury

  1.0%

  national median 2.8%

  better than the national median

• Short-stay residents who newly received an antipsychotic medication

  2.9%

  national median 1.0%

  worse than the national median

• Long-stay residents with pressure ulcers

  9.4%

  national median 4.2%

  worse than the national median

• Long-stay residents who received an antipsychotic medication

  22.1%

  national median 13.4%

  worse than the national median

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

Nurse staffing per resident per day

3.7 hours

WI average: 4.2 hours · National: 3.9 hours

All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.

Registered nurse (RN) time per resident per day

1.2 hours

WI average: 1.0 hours · National: 0.7 hours

RN hours only — the most highly trained nursing staff.

Weekend nurse staffing per resident per day

3.2 hours

WI average: 3.8 hours · National: 3.4 hours

Total nurse staffing on Saturdays and Sundays, when staffing typically dips.

Nursing staff turnover in the past year

57.5%

WI average: 46.9% · National: 45.8%

Share of this facility’s nursing staff who stopped working there over 12 months.

Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.

Penalties & Enforcement

1 fine totaling $17,170 in the recent inspection window (most recent: September 12, 2024).

Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.

Ownership

Ownership type

For profit - Limited Liability company

Chain

North Shore Healthcare