Nursing Home

The Arbour At Westminster Manor

4200 Jackson Ave, Austin, TX 78731

Part of Life Care Servicessee all 44 affiliated facilities

90 certified beds 81 residents per day on average Continuing Care Retirement Community

CMS Five-Star Quality Rating

5 out of 5 Stars

Overall rating

Health inspections

From the three most recent annual inspection cycles and recent complaint investigations.

Staffing

Based on nurse staffing hours relative to the care needs of this facility’s residents.

Quality measures

Based on clinical quality measures reported for residents, from assessments and Medicare claims.

Source: CMS Five-Star Quality Rating System. These are CMS's own ratings, shown exactly as published — CareRanks does not adjust or re-weight them. How CMS calculates these ratings ↗

Medicare Outcome Measures

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

Nurse staffing per resident per day
5.0 hours

TX average: 3.4 hours · National: 3.9 hours

All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.

Registered nurse (RN) time per resident per day
0.6 hours

TX average: 0.4 hours · National: 0.7 hours

RN hours only — the most highly trained nursing staff.

Weekend nurse staffing per resident per day
4.5 hours

TX average: 3.0 hours · National: 3.4 hours

Total nurse staffing on Saturdays and Sundays, when staffing typically dips.

Nursing staff turnover in the past year
40.4%

TX average: 55.3% · National: 45.8%

Share of this facility’s nursing staff who stopped working there over 12 months.

Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.

Penalties & Enforcement

1 fine totaling $29,085 in the recent inspection window (most recent: September 25, 2024).

Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.

Ownership

Ownership type
Non profit - Corporation
Chain
Life Care Services
Who owns this facility — 25 entries in CMS's ownership records expand ↓
  • Westminster Manor Organization
    Direct owner (≥5%) 100% ownership since 09/06/1973
  • Albright, Alexandra Individual
    Corporate director since 05/28/2020
  • Ashley, Olin Individual
    Corporate director since 02/19/2015
  • Boykin, Cue Individual
    Corporate director since 01/01/2026
  • Cripe, Julie Individual
    Corporate director since 01/01/2026
  • Day, Michael Individual
    Corporate director since 01/01/2024
  • Dinitto, Diana Individual
    Corporate director since 07/01/2015
  • Hilgers, Paul Individual
    Corporate director since 01/16/2014
  • Luevano, Richard Individual
    Corporate director since 05/28/2020
  • Mcewan, Charles Individual
    Corporate director since 01/01/2026

…and 15 more entries in CMS's ownership records for this facility.

From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.

Inspections & Fire Safety — 2 health (TX avg 9.3) · 2 fire (TX avg 3.2) · ⚠ 1 serious Details

8 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: December 3, 2025.

Most recent inspection cycle: 2 health deficiencies · TX average: 9.3 · National: 9.3

6 fire-safety deficiencies cited — most often smoke (3) and gas, vacuum, and electrical systems (2).

Most recent fire-safety inspection (2025-12-03): 2 deficiencies · TX average: 3.2 · National: 4.5

Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.

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How The Arbour At Westminster Manor compares nearby

Compared with the 8 other nursing homes within 25 miles — 9 facilities in all, CMS data only.

Among the 9 nursing homes within 25 miles, The Arbour At Westminster Manor's overall star rating is 5★; the median among the 8 peers reporting it is 2.5★.

The Arbour At Westminster Manor has the highest overall star rating of the 9 nursing homes within 25 miles.

Measure This facility Nearby median Best nearby
Overall star rating reported by 8 of 8 nearby peers 5★ 2.5★ 4★
Health inspections reported by 8 of 8 nearby peers 4★ 2★ 4★
Staffing reported by 8 of 8 nearby peers 4★ 2★ 3★
Quality measures reported by 8 of 8 nearby peers 5★ 4★ 5★

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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