Nursing Home
Highland House Nursing & Rehabilitation Center
Part of Volare Healthsee all 16 affiliated facilities
Medicare Outcome Measures
- No Different than the National Rate
Potentially preventable hospital readmissions
10.57% (lower is better)
- Better than the National Rate
Residents discharged back to the community
63.63% (higher is better)
- No Different than the National Rate
Infections acquired during the stay requiring hospitalization
6.39% (lower is better)
Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.
Clinical Quality Measures
-
Long-stay residents with a urinary tract infection
1.1%
national median 0.9%
worse than the national median
-
Long-stay residents experiencing falls with major injury
0.7%
national median 2.8%
better than the national median
-
Short-stay residents who newly received an antipsychotic medication
1.0%
national median 1.0%
near the national median
-
Long-stay residents whose ability to walk independently worsened
21.5%
national median 12.5%
worse than the national median
-
Long-stay residents with pressure ulcers
6.5%
national median 4.2%
worse than the national median
-
Long-stay residents who received an antipsychotic medication
22.0%
national median 13.4%
worse than the national median
Source: CMS MDS quality measures (four-quarter average).
Nurse Staffing
- Nurse staffing per resident per day
- 4.4 hours
- Registered nurse (RN) time per resident per day
- 0.2 hours
- Weekend nurse staffing per resident per day
- 4.0 hours
- Nursing staff turnover in the past year
- 45.5%
OR average: 5.0 hours · National: 3.9 hours
All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.
OR average: 0.7 hours · National: 0.7 hours
RN hours only — the most highly trained nursing staff.
OR average: 4.5 hours · National: 3.4 hours
Total nurse staffing on Saturdays and Sundays, when staffing typically dips.
OR average: 47.4% · National: 45.8%
Share of this facility’s nursing staff who stopped working there over 12 months.
Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.
Penalties & Enforcement
1 fine totaling $36,852 and 1 Medicare payment denial in the recent inspection window (most recent: October 8, 2024).
Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.
Ownership
- Ownership type
- For profit - Limited Liability company
- Chain
- Volare Health
Who owns this facility — 24 entries in CMS's ownership records expand ↓
- Pac 12 Opco Holdco LLC Organization
- Knox Healthcare Pac 12 Holdings LLC Organization
- Pac 12 Holdings LLC Organization
- Pac 12 Pinnacle Holdco LLC Organization
- Hagler, Alexander Individual
- Knox, Donald Individual
- Grants Pass Propco LLC Organization
- Knox, Donald Individual
- Smith, Brian Individual
- Volare Health LLC Organization
…and 14 more entries in CMS's ownership records for this facility.
From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.
Inspections & Fire Safety — 15 health (OR avg 9.3) · 2 fire (OR avg 3.6) · ⚠ 1 serious Details
70 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: April 22, 2026.
Most recent inspection cycle: 15 health deficiencies · OR average: 9.3 · National: 9.3
20 fire-safety deficiencies cited , including ⚠ 1 serious — most often smoke (7) and miscellaneous (5).
Most recent fire-safety inspection (2025-12-03): 2 deficiencies · OR average: 3.6 · National: 4.5
Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.
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How Highland House Nursing & Rehabilitation Center compares nearby
Compared with the 8 other nursing homes within 50 miles — 9 facilities in all, CMS data only.
Among the 9 nursing homes within 50 miles, Highland House Nursing & Rehabilitation Center's overall star rating is 1★; the median among the 8 peers reporting it is 3.5★.
| Measure | This facility | Nearby median | Best nearby |
|---|---|---|---|
| Overall star rating reported by 8 of 8 nearby peers | 1★ | 3.5★ | 5★ |
| Health inspections reported by 8 of 8 nearby peers | 1★ | 3★ | 5★ |
| Staffing reported by 8 of 8 nearby peers | 2★ | 4★ | 5★ |
| Quality measures reported by 8 of 8 nearby peers | 4★ | 3.5★ | 5★ |
The comparison group
- Regency Care Of Rogue Valley
- Royale Gardens Health & Rehabilitation Center
- Laurel Hill Nursing Center
- Avamere Health Services Of Rogue Valley
- Hearthstone Nursing & Rehabilitation Center
- Avamere At Three Fountains
- Rogue Valley Manor
- Umpqua Valley Nursing & Rehabilitation Center
Cohort: within 50 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work