Nursing Home
Norwich Rehabilitation & Nursing Center
Part of Personal Healthcare Managementsee all 21 affiliated facilities
Medicare Outcome Measures
- No Different than the National Rate
Potentially preventable hospital readmissions
8.88% (lower is better)
- No Different than the National Rate
Residents discharged back to the community
49.52% (higher is better)
- No Different than the National Rate
Infections acquired during the stay requiring hospitalization
8.31% (lower is better)
Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.
Clinical Quality Measures
-
Long-stay residents with a urinary tract infection
3.8%
national median 0.9%
worse than the national median
-
Long-stay residents experiencing falls with major injury
3.7%
national median 2.8%
worse than the national median
-
Short-stay residents who newly received an antipsychotic medication
0.2%
national median 1.0%
better than the national median
-
Long-stay residents whose ability to walk independently worsened
17.6%
national median 12.5%
worse than the national median
-
Long-stay residents with pressure ulcers
17.4%
national median 4.2%
worse than the national median
-
Long-stay residents who received an antipsychotic medication
13.1%
national median 13.4%
near the national median
Source: CMS MDS quality measures (four-quarter average).
Nurse Staffing
- Nurse staffing per resident per day
- 3.5 hours
- Registered nurse (RN) time per resident per day
- 0.7 hours
- Weekend nurse staffing per resident per day
- 2.9 hours
- Nursing staff turnover in the past year
- 58.4%
NY average: 3.6 hours · National: 3.9 hours
All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.
NY average: 0.7 hours · National: 0.7 hours
RN hours only — the most highly trained nursing staff.
NY average: 3.2 hours · National: 3.4 hours
Total nurse staffing on Saturdays and Sundays, when staffing typically dips.
NY average: 40.3% · National: 45.8%
Share of this facility’s nursing staff who stopped working there over 12 months.
Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.
Penalties & Enforcement
7 fines totaling $63,215 in the recent inspection window (most recent: December 3, 2024).
Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.
Ownership
- Ownership type
- For profit - Limited Liability company
- Chain
- Personal Healthcare Management
Who owns this facility — 10 entries in CMS's ownership records expand ↓
- Zagelbaum, Ephraim Individual
- Zagelbaum, Yechiel Individual
- Barth, Alexander Individual
- Barth, Alexander Individual
- Amidon, Jeffrey Individual
- Revoir, Edith Individual
- Norwich Realty Associates LLC Organization
- Amidon, Jeffrey Individual
- Barth, Alexander Individual
- Revoir, Edith Individual
From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.
Inspections & Fire Safety — 6 health (NY avg 8) · 2 fire (NY avg 5.6) · ⚠ 1 serious Details
12 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: August 1, 2025.
Most recent inspection cycle: 6 health deficiencies · NY average: 8 · National: 9.3
2 fire-safety deficiencies cited — most often smoke (2).
Most recent fire-safety inspection (2021-07-09): 2 deficiencies · NY average: 5.6 · National: 4.5
Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.
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How Norwich Rehabilitation & Nursing Center compares nearby
Compared with the 8 other nursing homes within 50 miles — 9 facilities in all, CMS data only.
Among the 9 nursing homes within 50 miles, Norwich Rehabilitation & Nursing Center's overall star rating is 3★; the median among the 8 peers reporting it is 3★.
| Measure | This facility | Nearby median | Best nearby |
|---|---|---|---|
| Overall star rating reported by 8 of 8 nearby peers | 3★ | 3★ | 4★ |
| Health inspections reported by 8 of 8 nearby peers | 3★ | 3★ | 4★ |
| Staffing reported by 8 of 8 nearby peers | 3★ | 3★ | 5★ |
| Quality measures reported by 8 of 8 nearby peers | 2★ | 3★ | 5★ |
The comparison group
- Valley View Manor Nursing Home
- N Y S Veterans Home
- Chasehealth Rehab And Residential Care
- Aurelia Osborn Fox Memorial Hospital
- Chestnut Park Rehabilitation And Nursing Center
- Crouse Community Center Inc
- Waterville Residential Care Center
- Good Shepherd-Fairview Home Inc
Cohort: within 50 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work