Nursing Home

Willow Brooke Ct Skilled Care Ctr At Heron Point

501 Campus Avenue, Chestertown, MD 21620

Part of Acts Retirement-life Communitiessee all 29 affiliated facilities

38 certified beds 2 residents per day on average Continuing Care Retirement Community

CMS Five-Star Quality Rating

5 out of 5 Stars

Overall rating

Health inspections

From the three most recent annual inspection cycles and recent complaint investigations.

Staffing

Based on nurse staffing hours relative to the care needs of this facility’s residents.

Quality measures

Not rated

Based on clinical quality measures reported for residents, from assessments and Medicare claims.

Source: CMS Five-Star Quality Rating System. These are CMS's own ratings, shown exactly as published — CareRanks does not adjust or re-weight them. How CMS calculates these ratings ↗

Medicare Outcome Measures

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

Nurse staffing per resident per day
4.7 hours

MD average: 3.9 hours · National: 3.9 hours

All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.

Registered nurse (RN) time per resident per day
1.8 hours

MD average: 0.8 hours · National: 0.7 hours

RN hours only — the most highly trained nursing staff.

Weekend nurse staffing per resident per day
4.1 hours

MD average: 3.5 hours · National: 3.4 hours

Total nurse staffing on Saturdays and Sundays, when staffing typically dips.

Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.

Penalties & Enforcement

1 fine totaling $15,440 in the recent inspection window (most recent: February 23, 2024).

Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.

Ownership

Ownership type
Non profit - Corporation
Chain
Acts Retirement-Life Communities
Who owns this facility — 25 entries in CMS's ownership records expand ↓
  • Acts Acquisition And Development Company LLC Organization
    Indirect owner since 12/31/2022
  • Acts Alliance Management LLC Organization
    Indirect owner since 12/31/2022
  • Acts Legacy Foundation, Inc. Organization
    Indirect owner since 12/31/2022
  • Acts Retirement Services, Inc Organization
    Indirect owner since 12/31/2022
  • Acts Signature Community Services Inc Organization
    Indirect owner since 12/31/2022
  • Bonita Springs Retirement Village Inc Organization
    Indirect owner since 11/01/2024
  • Mease Life Inc Organization
    Indirect owner since 10/01/2023
  • Christiansen, Karen Individual
    Corporate director since 12/31/2022
  • Detweiler, Harold Individual
    Corporate director since 12/31/2022
  • Forrest, Anne Individual
    Corporate director since 12/31/2022

…and 15 more entries in CMS's ownership records for this facility.

From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.

Inspections & Fire Safety — 1 health (MD avg 17.5) · 4 fire (MD avg 9) · ⚠ 1 serious Details

26 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: December 11, 2025.

Most recent inspection cycle: 1 health deficiency · MD average: 17.5 · National: 9.3

14 fire-safety deficiencies cited — most often smoke (5) and gas, vacuum, and electrical systems (4).

Most recent fire-safety inspection (2025-12-11): 4 deficiencies · MD average: 9 · National: 4.5

Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.

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How Willow Brooke Ct Skilled Care Ctr At Heron Point compares nearby

Compared with the 8 other nursing homes within 25 miles — 9 facilities in all, CMS data only.

Among the 9 nursing homes within 25 miles, Willow Brooke Ct Skilled Care Ctr At Heron Point's overall star rating is 5★; the median among the 8 peers reporting it is 2.5★.

Willow Brooke Ct Skilled Care Ctr At Heron Point has the highest health inspection star rating of the 9 nursing homes within 25 miles.

Measure This facility Nearby median Best nearby
Overall star rating reported by 8 of 8 nearby peers 5★ 2.5★ 5★
Health inspections reported by 8 of 8 nearby peers 5★ 2★ 4★
Staffing reported by 8 of 8 nearby peers 5★ 2★ 4★
Quality measures reported by 8 of 8 nearby peers Not available 4★ 5★

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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