Nursing Home

Westminster Towers

70 West Lucerne Circle, Orlando, FL 32801

Part of Westminster Communities of Floridasee all 9 affiliated facilities

120 certified beds 93 residents per day on average Continuing Care Retirement Community

CMS Five-Star Quality Rating

3 out of 5 Stars

Overall rating

Health inspections

From the three most recent annual inspection cycles and recent complaint investigations.

Staffing

Based on nurse staffing hours relative to the care needs of this facility’s residents.

Quality measures

Based on clinical quality measures reported for residents, from assessments and Medicare claims.

Source: CMS Five-Star Quality Rating System. These are CMS's own ratings, shown exactly as published — CareRanks does not adjust or re-weight them. How CMS calculates these ratings ↗

Medicare Outcome Measures

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

Nurse staffing per resident per day
3.7 hours

FL average: 3.8 hours · National: 3.9 hours

All nursing staff combined: RNs, LPNs/LVNs, and nurse aides.

Registered nurse (RN) time per resident per day
1.1 hours

FL average: 0.7 hours · National: 0.7 hours

RN hours only — the most highly trained nursing staff.

Weekend nurse staffing per resident per day
3.4 hours

FL average: 3.5 hours · National: 3.4 hours

Total nurse staffing on Saturdays and Sundays, when staffing typically dips.

Reported by facilities through CMS's Payroll-Based Journal system. Facility values and the state/national averages are shown exactly as CMS publishes them. More staffing hours are generally better; lower turnover is generally better.

Penalties & Enforcement

2 fines totaling $22,133 in the recent inspection window (most recent: March 4, 2025).

Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.

Ownership

Ownership type
Non profit - Corporation
Chain
Westminster Communities Of Florida
Who owns this facility — 13 entries in CMS's ownership records expand ↓
  • Bell, William Individual
    Corporate director since 01/01/2015
  • Dye, Stephen Individual
    Corporate director since 01/01/2015
  • Hillenmeyer, John Individual
    Corporate director since 01/01/2015
  • Maddux, Carlen Individual
    Corporate director since 01/01/2022
  • Mock, Jeffrey Individual
    Corporate director since 01/01/2022
  • Shelley, Linda Individual
    Corporate director since 01/01/2022
  • Keith, Henry Individual
    Corporate officer since 01/01/1994
  • Westminster Services Inc Organization
    Operational/managerial control since 01/01/1980
  • Diaz, Ricardo Individual
    Operational/managerial control since 01/01/2025
  • Keith, Henry Individual
    Operational/managerial control since 01/01/1994

…and 3 more entries in CMS's ownership records for this facility.

From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.

Inspections & Fire Safety — 6 health (FL avg 7.1) · ⚠ 1 serious Details

22 deficiencies cited across recent inspection cycles, including ⚠ 1 serious (actual harm or immediate jeopardy). Most recent survey: March 13, 2025.

Most recent inspection cycle: 6 health deficiencies · FL average: 7.1 · National: 9.3

Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.

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How Westminster Towers compares nearby

Compared with the 8 other nursing homes within 25 miles — 9 facilities in all, CMS data only.

Among the 9 nursing homes within 25 miles, Westminster Towers's overall star rating is 3★; the median among the 8 peers reporting it is 2.5★.

Measure This facility Nearby median Best nearby
Overall star rating reported by 8 of 8 nearby peers 3★ 2.5★ 5★
Health inspections reported by 8 of 8 nearby peers 2★ 2★ 4★
Staffing reported by 8 of 8 nearby peers 3★ 4★ 5★
Quality measures reported by 8 of 8 nearby peers 5★ 4★ 5★

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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