Nursing Home

Bickford Health Care Center

14 Main Street, Windsor Locks, CT 06096
48 certified beds 37 residents per day on average

CMS Five-Star Quality Rating

1 out of 5 Stars

Overall rating

Health inspections

From the three most recent annual inspection cycles and recent complaint investigations.

Staffing

Based on nurse staffing hours relative to the care needs of this facility’s residents.

Quality measures

Based on clinical quality measures reported for residents, from assessments and Medicare claims.

Source: CMS Five-Star Quality Rating System. These are CMS's own ratings, shown exactly as published — CareRanks does not adjust or re-weight them. How CMS calculates these ratings ↗

Medicare Outcome Measures

Source: CMS Skilled Nursing Facility Quality Reporting Program. Rates are risk-standardized by CMS; the comparison category is CMS's own, shown exactly as published.

Clinical Quality Measures

Source: CMS MDS quality measures (four-quarter average).

Nurse Staffing

CMS has not published staffing data for this facility.

Penalties & Enforcement

3 fines totaling $122,338 and 1 Medicare payment denial in the recent inspection window (most recent: January 13, 2026).

Federal enforcement actions from CMS's penalty file: civil money penalties (fines) and denials of Medicare payment tied to health-inspection deficiencies.

Ownership

Ownership type
Non profit - Other
Who owns this facility — 6 entries in CMS's ownership records expand ↓
  • Moseley, Kyle Individual
    Managing employee (W-2) since 01/31/2020
  • Moseley, Kyle Individual
    Corporate director since 01/01/2022
  • Newport Bickford Inc Organization
    Operational/managerial control since 01/01/1996
  • Donahue, George Individual
    Operational/managerial control since 01/01/2021
  • Galli, Louis Individual
    Operational/managerial control since 01/01/2022
  • Madden, Elaine Individual
    Operational/managerial control since 01/01/2021

From CMS's nursing-home ownership file. Roles and percentages are as reported to CMS by the facility; one person or entity can hold several roles.

Inspections & Fire Safety — 47 health (CT avg 13.4) · 4 fire (CT avg 4.3) · ⚠ 5 serious Details

100 deficiencies cited across recent inspection cycles, including ⚠ 5 serious (actual harm or immediate jeopardy). Most recent survey: March 25, 2026.

Most recent inspection cycle: 47 health deficiencies · CT average: 13.4 · National: 9.3

20 fire-safety deficiencies cited — most often gas, vacuum, and electrical systems (5) and egress (4).

Most recent fire-safety inspection (2026-01-13): 4 deficiencies · CT average: 4.3 · National: 4.5

Sources: CMS health inspection reports (standard surveys and complaint investigations) and CMS Life Safety Code inspections (smoke barriers, sprinklers, exits, emergency preparedness). Averages are CMS-published state and national figures for the most recent inspection cycle.

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How Bickford Health Care Center compares nearby

Compared with the 8 other nursing homes within 25 miles — 9 facilities in all, CMS data only.

Among the 9 nursing homes within 25 miles, Bickford Health Care Center's overall star rating is 1★; the median among the 8 peers reporting it is 3.5★.

Measure This facility Nearby median Best nearby
Overall star rating reported by 8 of 8 nearby peers 1★ 3.5★ 5★
Health inspections reported by 8 of 8 nearby peers 1★ 3★ 5★
Staffing reported by 8 of 8 nearby peers 1★ 3★ 5★
Quality measures reported by 8 of 8 nearby peers 3★ 3.5★ 5★

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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