Acute Care Hospital

Summit Healthcare Regional Medical Center

2200 East Show Low Lake Road, Show Low, AZ 85901
24/7 Emergency Services Nonprofit
4 out of 5 Stars Why 4 stars? Summit Healthcare Regional Medical Center's 4-star rating reflects below-average performance on Timely Care.

CMS Overall Hospital Quality Star Rating · Summit Healthcare Regional Medical Center

How was Summit Healthcare Regional Medical Center's 4-star rating calculated?

The CMS Overall Hospital Quality Star Rating applies to acute care hospitals like Summit Healthcare Regional Medical Center. CMS standardizes every underlying measure against the national rate, computes a weighted score for each of five domains, sums them by the fixed weights below, and assigns 1–5 stars using k-means clustering across all reporting hospitals.

Domains that fed Summit Healthcare Regional Medical Center's rating
Domain Weight Measures reported Hospital performance vs. national
Mortality 22% 6 of 7 0 better 6 same 0 worse
Safety of Care 22% 16 of 19 0 better 15 same 1 worse
Readmissions 22% 5 of 6 1 better 4 same 0 worse
Timely & Effective Care 12% 18 of 22 4 better 6 same 8 worse
Patient Experience 22% HCAHPS See HCAHPS detail below

How star meaning varies by hospital type. This CMS Overall Star Rating only applies to acute care hospitals. Children's hospitals (Pediatric Quality), psychiatric hospitals (IPFQR), inpatient rehabilitation facilities (IRF QRP), long-term acute care hospitals (LTACH QRP), and VA medical centers each use separate quality programs designed for their patient populations. Comparing star ratings across these facility types isn't meaningful — see the methodology page for the full mapping of which program applies to which facility.

How CareRanks computes ratings → · CMS official methodology ↗

Emergency & urgent care

How this emergency department performs on the measures that matter most when you need care fast.

178 min Typical ER visit before heading home Near the national median of 148 min
3% Walked out before being seen Worse than ~75% of hospitals · national median 1%
67% Recommended sepsis care given Near the national median of 64%

From CMS Timely & Effective Care reporting.

Quality measures

Mortality

Same as National Average

Measures the rate at which patients die within 30 days of hospital admission for specific conditions. A lower mortality rate indicates better outcomes.

Underlying measures: Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate No Different Than the National Rate Hospital score: 4.30 95% interval: 3.50 – 5.30 Sample size: 869 Reporting period: 07/01/2023 – 06/30/2024 CMS measure id: Hybrid_HWM Death rate for COPD patients No Different Than the National Rate Hospital score: 8.30 95% interval: 5.10 – 13.50 Sample size: 61 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_COPD Death rate for heart attack patients No Different Than the National Rate Hospital score: 11.00 95% interval: 7.80 – 14.90 Sample size: 70 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_AMI Death rate for heart failure patients No Different Than the National Rate Hospital score: 10.20 95% interval: 7.20 – 14.10 Sample size: 179 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_HF Death rate for pneumonia patients No Different Than the National Rate Hospital score: 13.50 95% interval: 10.20 – 17.60 Sample size: 238 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_PN Death rate for stroke patients No Different Than the National Rate Hospital score: 12.40 95% interval: 8.50 – 17.40 Sample size: 126 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_STK Death rate for CABG surgery patients Not Available Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_CABG

Safety of Care

Same as National Average

Tracks hospital-acquired infections, surgical complications, and other patient safety indicators. Lower rates indicate better safety practices.

Underlying measures: Abdominopelvic accidental puncture or laceration rate No Different Than the National Rate Hospital score: 0.95 95% interval: 0.00 – 1.98 Sample size: 394 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_15 Clostridium Difficile (C.Diff) No Different than National Benchmark Hospital score: 1.58 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_6_SIR Catheter Associated Urinary Tract Infections (ICU + select Wards) No Different than National Benchmark Hospital score: 1.12 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_2_SIR Iatrogenic pneumothorax rate No Different Than the National Rate Hospital score: 0.18 95% interval: 0.00 – 0.41 Sample size: 2,788 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_06 Rate of complications for hip/knee replacement patients No Different Than the National Rate Hospital score: 3.50 95% interval: 1.80 – 6.40 Sample size: 26 Reporting period: 04/01/2021 – 03/31/2024 CMS measure id: COMP_HIP_KNEE In-hospital fall-associated fracture rate No Different Than the National Rate Hospital score: 0.25 95% interval: 0.04 – 0.46 Sample size: 2,736 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_08 Postoperative hemorrhage or hematoma rate No Different Than the National Rate Hospital score: 2.33 95% interval: 0.71 – 3.96 Sample size: 593 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_09 Perioperative pulmonary embolism or deep vein thrombosis rate No Different Than the National Rate Hospital score: 2.73 95% interval: 0.40 – 5.07 Sample size: 602 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_12 Postoperative acute kidney injury requiring dialysis rate No Different Than the National Rate Hospital score: 1.61 95% interval: 0.00 – 3.31 Sample size: 147 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_10 Postoperative sepsis rate No Different Than the National Rate Hospital score: 6.56 95% interval: 2.39 – 10.72 Sample size: 132 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_13 Pressure ulcer rate No Different Than the National Rate Hospital score: 1.02 95% interval: 0.09 – 1.95 Sample size: 1,841 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_03 CMS Medicare PSI 90: Patient safety and adverse events composite No Different Than the National Value Hospital score: 1.37 95% interval: 0.96 – 1.78 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_90 SSI - Colon Surgery No Different than National Benchmark Hospital score: 1.14 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_3_SIR Death rate among surgical inpatients with serious treatable complications No Different Than the National Rate Hospital score: 157.90 95% interval: 96.61 – 219.18 Sample size: 37 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_04 Postoperative wound dehiscence rate No Different Than the National Rate Hospital score: 1.65 95% interval: 0.17 – 3.13 Sample size: 135 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_14 Postoperative respiratory failure rate Worse Than the National Rate Hospital score: 19.45 95% interval: 10.26 – 28.64 Sample size: 138 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_11 Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_1_SIR MRSA Bacteremia Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_5_SIR SSI - Abdominal Hysterectomy Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_4_SIR

Readmissions

Same as National Average

Measures how often patients return to the hospital within 30 days of discharge. Lower readmission rates suggest effective treatment and discharge planning.

Underlying measures: 30-day Readmission, COPD Better than expected Hospital score: 0.94 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-COPD-HRRP 30-day Readmission, Heart Attack As expected Hospital score: 1.02 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-AMI-HRRP 30-day Readmission, Heart Failure As expected Hospital score: 0.97 Sample size: 175 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HF-HRRP 30-day Readmission, Hip/Knee Replacement As expected Hospital score: 1.03 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HIP-KNEE-HRRP 30-day Readmission, Pneumonia As expected Hospital score: 0.99 Sample size: 244 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-PN-HRRP 30-day Readmission, Bypass Surgery Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-CABG-HRRP

Patient Experience

Same as National Average

Based on the HCAHPS survey — patient satisfaction with communication, cleanliness, pain management, and discharge information.

Patient survey detail — the questions feeding the Patient Experience domain above expand ↓

CMS computes the Patient Experience domain from the federal HCAHPS survey. Each bar below is one survey question; the percentage is the share of Summit's recent patients who gave the most positive response. HCAHPS percentages aren't directly comparable across all measures — see the methodology page for how CMS weights them.

  • Communication with Nurses 76%
  • Communication with Doctors 72%
  • Hospital Cleanliness 75%
  • Hospital Quietness 56%
  • Staff Responsiveness N/A
  • Discharge Information 82%
  • Overall Hospital Rating (9 or 10) 65%
  • Would Recommend Hospital 60%

Percentages represent patients who gave the most positive response. Survey conducted by CMS through the HCAHPS program.

Timely & Effective Care

Below National Average

Measures how quickly the hospital provides important treatments such as antibiotics for pneumonia or interventions for heart attacks.

Underlying measures: Safe Use of Opioids - Concurrent Prescribing Better than ~75% of hospitals Hospital score: 12.00 % National median: 15.00 % (lower is better) Sample size: 921 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: SAFE_USE_OF_OPIOIDS Head CT results Better than ~75% of hospitals Hospital score: 94.00 % National median: 74.00 % (higher is better) Sample size: 17 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_23 Septic Shock 3-Hour Bundle Better than ~75% of hospitals Hospital score: 86.00 % National median: 72.00 % (higher is better) Sample size: 43 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_3HR Hospital Harm - Severe Hyperglycemia Better than ~75% of hospitals Hospital score: 4.00 % National median: 8.00 % (lower is better) Sample size: 3,708 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: HH_HYPER Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Near the national median Hospital score: 178.00 min National median: 148.00 min (lower is better) Sample size: 425 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18b Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Near the national median Hospital score: 186.00 min National median: 154.00 min (lower is better) Sample size: 468 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18a Appropriate care for severe sepsis and septic shock Near the national median Hospital score: 67.00 % National median: 64.00 % (higher is better) Sample size: 156 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_1 Septic Shock 6-Hour Bundle Near the national median Hospital score: 92.00 % National median: 89.00 % (higher is better) Sample size: 26 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_6HR Hospital Harm - Severe Hypoglycemia Near the national median Hospital score: 1.00 % National median: 1.00 % (lower is better) Sample size: 1,064 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: HH_HYPO Severe Sepsis 6-Hour Bundle Near the national median Hospital score: 95.00 % National median: 94.00 % (higher is better) Sample size: 76 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_6HR Discharged on Antithrombotic Therapy Worse than ~75% of hospitals Hospital score: 89.00 % National median: 98.00 % (higher is better) Sample size: 82 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: STK_02 Antithrombotic Therapy by End of Hospital Day 2 Worse than ~75% of hospitals Hospital score: 90.00 % National median: 94.00 % (higher is better) Sample size: 58 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: STK_05 Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Worse than ~75% of hospitals Hospital score: 80.00 % National median: 97.00 % (higher is better) Sample size: 64 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_29 Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Worse than ~75% of hospitals Hospital score: 461.00 min National median: 248.00 min (lower is better) Sample size: 26 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18c Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Worse than ~75% of hospitals Hospital score: 377.00 min National median: 294.00 min (lower is better) Sample size: 18 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18d Left before being seen Worse than ~75% of hospitals Hospital score: 3.00 % National median: 1.00 % (lower is better) Sample size: 32,513 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_22 Severe Sepsis 3-Hour Bundle Worse than ~75% of hospitals Hospital score: 74.00 % National median: 81.00 % (higher is better) Sample size: 156 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_3HR Healthcare workers given influenza vaccination Worse than ~75% of hospitals Hospital score: 54.00 % National median: 79.00 % (higher is better) Sample size: 1,245 Reporting period: 10/01/2024 – 03/31/2025 CMS measure id: IMM_3

Psychiatric Unit Quality (IPFQR)

Summit Healthcare Regional Medical Center operates a Medicare-certified inpatient psychiatric unit that reports under the federal IPFQR program. The measures are specific to that unit — not the hospital as a whole. They cover restraint and seclusion use, screening for medication side effects, substance-use and tobacco treatment, transitions of care, follow-up after discharge, and readmissions.

Show the psychiatric unit's 9 reported measures expand ↓
Physical Restraint Use 0.0 hours per 1,000 patient-hours
National median: 0.1 hours Near national median

HBIPS-2 — hours of physical restraint use per 1,000 patient-hours. Lower is better; restraints carry physical and psychological risks.

Seclusion Use 0.0 hours per 1,000 patient-hours
National median: 0.0 hours Near national median

HBIPS-3 — hours of seclusion per 1,000 patient-hours. Lower is better; seclusion is used only when no other intervention works.

Metabolic Screening (SMD) 83.0 %
National median: 92.0 % Near national median

SMD — % of patients on antipsychotics screened for metabolic side effects (BMI, blood glucose, cholesterol). Antipsychotics raise metabolic-syndrome risk; screening catches it early.

Substance-Use Treatment Provided 27.0 %
National median: 74.0 % Worse than national median

SUB-2 — % of patients with alcohol/drug use referred for treatment during admission.

Substance-Use Treatment at Discharge 33.0 %
National median: 77.0 % Worse than national median

SUB-3 — % of patients with substance-use disorder offered or referred to treatment at discharge.

Tobacco-Use Treatment at Discharge 54.0 %
National median: 64.0 % Worse than national median

TOB-3 — % of patients using tobacco who received counseling and/or medication at discharge.

Transition Record Completed 47.0 %
National median: 77.0 % Worse than national median

TR-1 — % of discharges with a completed transition record including medications, follow-up plan, and crisis instructions.

30-Day Readmission Rate 20.0 %
National median: 19.1 % Near national median

READM-30-IPF — risk-standardized 30-day readmission rate. No Different Than the National Rate

Influenza Immunization 64.0 %
National median: 87.0 % Worse than national median

IMM-2 — % of patients given a flu vaccine during the inpatient stay.

Source: CMS Inpatient Psychiatric Facility Quality Reporting Program. Reporting period ending 12/31/2024.

Clinical Staff

Summit Healthcare Regional Medical Center has 338 CMS-affiliated clinicians on its roster — physicians, advanced practice providers, and other Medicare-enrolled professionals who list this hospital as an affiliated facility.

Top specialties

  • Nurse Practitioner 61
  • Family Practice 29
  • Physician Assistant 28
  • Certified Registered Nurse Anesthetist (Crna) 24
  • Internal Medicine 23
  • Diagnostic Radiology 22
  • Emergency Medicine 21
  • Cardiovascular Disease (Cardiology) 13

Self-reported primary specialty in the CMS Doctors & Clinicians dataset. Many clinicians serve multiple facilities.

Practice characteristics

Accept Medicare assignment
333 (99%)

Bill Medicare directly at the approved rate — patients only owe co-insurance/deductible.

Offer telehealth
95 (28%)

Indicated by the clinician in their CMS profile as routinely providing virtual visits.

Medicare quality scoring (MIPS)

73 of these clinicians have a published Merit-based Incentive Payment System (MIPS) final score. Of those, 19 (26%) score above the national median of 85.5.

MIPS scoring is heavily compressed at the top of the 0–100 range, so individual scores are not a reliable consumer signal. We surface roster-level coverage and the share above the national median instead.

Source: CMS Doctors and Clinicians (Care Compare) national downloadable file and MIPS Performance Year final scores, as of 2026-07-18. Affiliations from the CMS Facility Affiliations dataset. About 16% of small facilities (critical access, rural emergency, freestanding psych, IRF/LTCH) do not appear in the affiliations file and therefore have no panel.

Find a Doctor

Search the 338 clinicians affiliated with Summit Healthcare Regional Medical Center. Each name links to that clinician's official Medicare Care Compare profile, where you can see their credentials, secondary specialties, group affiliations, and (when applicable) MIPS quality scores.

Showing 30 of 338 clinicians (alphabetical)

Roster from CMS Doctors and Clinicians (Care Compare), updated 2026-07-18. A clinician may also practice at other facilities; "affiliated" means this hospital is on their CMS profile, not that they exclusively work here. Procedure volumes are Medicare fee-for-service counts from the CMS clinician utilization file (all practice locations, not just this hospital). Industry payment totals are from CMS Open Payments, program year 2024, and include meals, travel, consulting, and speaking fees; payments are legal and common — we show them for transparency, not as a quality judgment.

Pricing & Costs

Facility Information

Licensed beds
101
Facility type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency services
Yes — 24/7

Ownership & Finances

Ownership
Nonprofit
Charity care spend (FY2023)
$89K
List prices vs. actual cost
≈ 5.3× actual cost

From the hospital's FY2023 Medicare cost report (HCRIS).

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How Summit Healthcare Regional Medical Center compares nearby

Compared with the 8 other acute-care hospitals within 100 miles — 9 facilities in all, CMS data only.

Among the 9 acute-care hospitals within 100 miles, Summit Healthcare Regional Medical Center's patient experience (HCAHPS) star rating is 3★; the median among the 4 peers reporting it is 3.5★.

Measure This facility Nearby median Best nearby
Patient experience (HCAHPS) star reported by 4 of 8 nearby peers 3★ 3.5★ 4★
Mortality reported by 8 of 8 nearby peers Same as National Average Same as National Average Same as National Average
Safety of Care reported by 4 of 8 nearby peers Same as National Average Same as National Average Same as National Average

The comparison group

Cohort: within 100 miles · CMS data period 2026-06 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

Compare this hospital with another →

Skilled nursing facilities nearby

For planning care after discharge — CMS five-star ratings shown; always confirm availability and coverage with the facility and your insurer.

About this data

Quality and ratings data are sourced from the U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. Star ratings are CMS's own calculation; CareRanks does not modify or re-weight them. Facility-level details (address, beds, ownership, teaching status) come from CMS provider files and the CMS Provider of Services file.

Pricing data, where shown, is drawn from the hospital's own Machine-Readable File (MRF) published under the federal Hospital Price Transparency Rule. See our methodology for the full update cadence and limitations.

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