Acute Care Hospital

Baptist Memorial Hospital-Crittenden

2100 North Seventh Street, West Memphis, AR 72301

Part of Baptist Memorial Health Care Corporationsee all 28 affiliated facilities

24/7 Emergency Services Nonprofit

Emergency & urgent care

How this emergency department performs on the measures that matter most when you need care fast.

139 min Typical ER visit before heading home Near the national median of 148 min
4% Walked out before being seen Worse than ~75% of hospitals · national median 1%
71% Recommended sepsis care given Near the national median of 65%

From CMS Timely & Effective Care reporting.

Quality measures

Mortality

Same as National Average

Measures the rate at which patients die within 30 days of hospital admission for specific conditions. A lower mortality rate indicates better outcomes.

Underlying measures: Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate No Different Than the National Rate Hospital score: 3.80 95% interval: 3.10 – 4.60 Sample size: 118 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: Hybrid_HWM Death rate for pneumonia patients No Different Than the National Rate Hospital score: 16.30 95% interval: 12.20 – 21.40 Sample size: 44 Reporting period: 07/01/2022 – 06/30/2025 CMS measure id: MORT_30_PN Death rate for CABG surgery patients Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2025 CMS measure id: MORT_30_CABG Death rate for COPD patients Number of Cases Too Small Hospital score: — Reporting period: 07/01/2022 – 06/30/2025 CMS measure id: MORT_30_COPD Death rate for heart attack patients Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2025 CMS measure id: MORT_30_AMI Death rate for heart failure patients Number of Cases Too Small Hospital score: — Reporting period: 07/01/2022 – 06/30/2025 CMS measure id: MORT_30_HF Death rate for stroke patients Number of Cases Too Small Hospital score: — Reporting period: 07/01/2023 – 06/30/2025 CMS measure id: MORT_30_STK

Safety of Care

Same as National Average

Tracks hospital-acquired infections, surgical complications, and other patient safety indicators. Lower rates indicate better safety practices.

Underlying measures: Iatrogenic pneumothorax rate No Different Than the National Rate Hospital score: 0.21 95% interval: 0.00 – 0.45 Sample size: 292 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_06 In-hospital fall-associated fracture rate No Different Than the National Rate Hospital score: 0.27 95% interval: 0.05 – 0.49 Sample size: 293 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_08 Pressure ulcer rate No Different Than the National Rate Hospital score: 0.59 95% interval: 0.00 – 1.89 Sample size: 192 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_03 Abdominopelvic accidental puncture or laceration rate Number of Cases Too Small Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_15 Clostridium Difficile (C.Diff) Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_6_SIR Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_2_SIR Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_1_SIR Rate of complications for hip/knee replacement patients Not Available Hospital score: — Reporting period: 04/01/2023 – 03/31/2025 CMS measure id: COMP_HIP_KNEE MRSA Bacteremia Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_5_SIR Postoperative hemorrhage or hematoma rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_09 Perioperative pulmonary embolism or deep vein thrombosis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_12 Postoperative acute kidney injury requiring dialysis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_10 Postoperative respiratory failure rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_11 Postoperative sepsis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_13 CMS Medicare PSI 90: Patient safety and adverse events composite Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_90 SSI - Abdominal Hysterectomy Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_4_SIR SSI - Colon Surgery Not Available Hospital score: — SIR Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: HAI_3_SIR Death rate among surgical inpatients with serious treatable complications Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_04 Postoperative wound dehiscence rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_14

Readmissions

Same as National Average

Measures how often patients return to the hospital within 30 days of discharge. Lower readmission rates suggest effective treatment and discharge planning.

Underlying measures: 30-day Readmission, Heart Failure As expected Hospital score: 1.00 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HF-HRRP 30-day Readmission, Pneumonia As expected Hospital score: 0.97 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-PN-HRRP 30-day Readmission, Bypass Surgery Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-CABG-HRRP 30-day Readmission, COPD Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-COPD-HRRP 30-day Readmission, Heart Attack Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-AMI-HRRP 30-day Readmission, Hip/Knee Replacement Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HIP-KNEE-HRRP

Patient Experience

Based on the HCAHPS survey — patient satisfaction with communication, cleanliness, pain management, and discharge information.

Patient survey detail — the questions feeding the Patient Experience domain above expand ↓

CMS computes the Patient Experience domain from the federal HCAHPS survey. Each bar below is one survey question; the percentage is the share of Baptist's recent patients who gave the most positive response. HCAHPS percentages aren't directly comparable across all measures — see the methodology page for how CMS weights them.

  • Communication with Nurses 89%
  • Communication with Doctors 83%
  • Hospital Cleanliness 76%
  • Hospital Quietness 78%
  • Staff Responsiveness N/A
  • Discharge Information 86%
  • Overall Hospital Rating (9 or 10) 84%
  • Would Recommend Hospital 78%

Percentages represent patients who gave the most positive response. Survey conducted by CMS through the HCAHPS program.

Timely & Effective Care

Same as National Average

Measures how quickly the hospital provides important treatments such as antibiotics for pneumonia or interventions for heart attacks.

Underlying measures: Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Better than ~75% of hospitals Hospital score: 100.00 % National median: 97.00 % (higher is better) Sample size: 32 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_29 Severe Sepsis 6-Hour Bundle Better than ~75% of hospitals Hospital score: 100.00 % National median: 94.00 % (higher is better) Sample size: 11 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: SEV_SEP_6HR Healthcare workers given influenza vaccination Better than ~75% of hospitals Hospital score: 97.00 % National median: 79.00 % (higher is better) Sample size: 166 Reporting period: 10/01/2024 – 03/31/2025 CMS measure id: IMM_3 Venous Thromboembolism Prophylaxis Better than ~75% of hospitals Hospital score: 99.00 % National median: 90.00 % (higher is better) Sample size: 280 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: VTE_1 Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Near the national median Hospital score: 308.00 min National median: 247.00 min (lower is better) Sample size: 20 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: OP_18c Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Near the national median Hospital score: 139.00 min National median: 148.00 min (lower is better) Sample size: 357 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: OP_18b Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Near the national median Hospital score: 155.00 min National median: 154.00 min (lower is better) Sample size: 433 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: OP_18a Head CT results Near the national median Hospital score: 62.00 % National median: 74.00 % (higher is better) Sample size: 13 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: OP_23 Appropriate care for severe sepsis and septic shock Near the national median Hospital score: 71.00 % National median: 65.00 % (higher is better) Sample size: 24 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: SEP_1 Hospital Harm - Severe Hyperglycemia Near the national median Hospital score: 9.00 % National median: 8.00 % (lower is better) Sample size: 379 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: HH_HYPER Severe Sepsis 3-Hour Bundle Near the national median Hospital score: 79.00 % National median: 82.00 % (higher is better) Sample size: 24 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: SEV_SEP_3HR Safe Use of Opioids - Concurrent Prescribing Worse than ~75% of hospitals Hospital score: 18.00 % National median: 15.00 % (lower is better) Sample size: 115 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: SAFE_USE_OF_OPIOIDS Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Worse than ~75% of hospitals Hospital score: 389.00 min National median: 293.00 min (lower is better) Sample size: 60 Reporting period: 10/01/2024 – 09/30/2025 CMS measure id: OP_18d Left before being seen Worse than ~75% of hospitals Hospital score: 4.00 % National median: 1.00 % (lower is better) Sample size: 23,376 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_22 Hospital Harm - Severe Hypoglycemia Worse than ~75% of hospitals Hospital score: 3.00 % National median: 1.00 % (lower is better) Sample size: 142 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: HH_HYPO

Clinical Staff

Baptist Memorial Hospital-Crittenden has 156 CMS-affiliated clinicians on its roster — physicians, advanced practice providers, and other Medicare-enrolled professionals who list this hospital as an affiliated facility.

Top specialties

  • Internal Medicine 33
  • Nurse Practitioner 26
  • Family Practice 15
  • Emergency Medicine 14
  • Hospitalist 10
  • Diagnostic Radiology 9
  • Cardiovascular Disease (Cardiology) 7
  • Pulmonary Disease 7

Self-reported primary specialty in the CMS Doctors & Clinicians dataset. Many clinicians serve multiple facilities.

Practice characteristics

Accept Medicare assignment
152 (97%)

Bill Medicare directly at the approved rate — patients only owe co-insurance/deductible.

Offer telehealth
16 (10%)

Indicated by the clinician in their CMS profile as routinely providing virtual visits.

Medicare quality scoring (MIPS)

72 of these clinicians have a published Merit-based Incentive Payment System (MIPS) final score. Of those, 9 (13%) score above the national median of 87.7.

MIPS scoring is heavily compressed at the top of the 0–100 range, so individual scores are not a reliable consumer signal. We surface roster-level coverage and the share above the national median instead.

Source: CMS Doctors and Clinicians (Care Compare) national downloadable file and MIPS Performance Year final scores, as of 2026-10-10. Affiliations from the CMS Facility Affiliations dataset. About 16% of small facilities (critical access, rural emergency, freestanding psych, IRF/LTCH) do not appear in the affiliations file and therefore have no panel.

Find a Doctor

Search the 156 clinicians affiliated with Baptist Memorial Hospital-Crittenden. Each name links to that clinician's official Medicare Care Compare profile, where you can see their credentials, secondary specialties, group affiliations, and (when applicable) MIPS quality scores.

Showing 30 of 156 clinicians (alphabetical)

Roster from CMS Doctors and Clinicians (Care Compare), updated 2026-10-10. A clinician may also practice at other facilities; "affiliated" means this hospital is on their CMS profile, not that they exclusively work here. Procedure volumes are Medicare fee-for-service counts from the CMS clinician utilization file (all practice locations, not just this hospital). Industry payment totals are from CMS Open Payments, program year 2024, and include meals, travel, consulting, and speaking fees; payments are legal and common — we show them for transparency, not as a quality judgment.

Pricing & Costs

This hospital participates in price transparency under the federal Hospital Price Transparency Rule. View 784 published procedures — gross charges, cash prices, and per-payer negotiated rates where available.

View full pricing →

Facility Information

Licensed beds
11
Facility type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency services
Yes — 24/7

Ownership & Finances

Ownership
Nonprofit
Charity care spend (FY2023)
$1.9M
List prices vs. actual cost
≈ 9.2× actual cost

From the hospital's FY2023 Medicare cost report (HCRIS).

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How Baptist Memorial Hospital-Crittenden compares nearby

Compared with the 7 other acute-care hospitals within 25 miles — 8 facilities in all, CMS data only.

Among the 8 acute-care hospitals within 25 miles, CMS rates Baptist Memorial Hospital-Crittenden's mortality about the same as the national average; the median among the 7 peers reporting it is about the same as the national average.

Measure This facility Nearby median
Overall star rating reported by 7 of 7 nearby peers Not available 3★
Patient experience (HCAHPS) star reported by 7 of 7 nearby peers Not available 2★
Mortality reported by 7 of 7 nearby peers Same as National Average Same as National Average
Safety of Care reported by 7 of 7 nearby peers Same as National Average Same as National Average
Readmissions reported by 6 of 7 nearby peers Same as National Average Same as National Average

The comparison group

Cohort: within 25 miles · CMS data period 2026-08 · method cohort-v1 · comparisons are never affected by claiming or payment. How nearby comparisons work

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Skilled nursing facilities nearby

For planning care after discharge — CMS five-star ratings shown; always confirm availability and coverage with the facility and your insurer.

About this data

Quality and ratings data are sourced from the U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. Star ratings are CMS's own calculation; CareRanks does not modify or re-weight them. Facility-level details (address, beds, ownership, teaching status) come from CMS provider files and the CMS Provider of Services file.

Pricing data, where shown, is drawn from the hospital's own Machine-Readable File (MRF) published under the federal Hospital Price Transparency Rule. See our methodology for the full update cadence and limitations.

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