Home Health Agency

New Concept Health Services Inc

3800 Paluxy Dr., Suite 582, Tyler, TX 75703
For-profit (proprietary) Medicare-certified since 2001 Serves 34 ZIP codes
Services offered: Nursing carePhysical therapyOccupational therapySpeech pathologyMedical social servicesHome health aide

CMS Quality of Patient Care Star Rating

CMS has not published a Quality of Patient Care star rating for this agency. Ratings are withheld when an agency is too new or has too few patients for reliable measurement.

Source: CMS Quality of Patient Care Star Rating, from Home Health Care Compare. The rating summarizes an agency's performance on selected process and outcome measures, in half-star steps from 1 to 5. It is CMS's own rating, shown exactly as published — CareRanks does not adjust or re-weight it. How CMS calculates this rating ↗

Quality Measures vs. National Benchmark

CMS has not published quality measure results for this agency — typically because it is newly certified or served too few patients for reliable reporting.

Patient Survey Results (HHCAHPS)

CMS has not published a survey summary star for this agency, but some survey responses are available below.

75%
Rated this agency 9 or 10 out of 10
71%
Would definitely recommend this agency
84%
Said the team gave care in a professional way
78%
Said the team communicated well with them
84%
Said the team discussed medicines, pain, and home safety

From the Home Health CAHPS (HHCAHPS) patient survey, based on 26 completed surveys (30% response rate). Shown exactly as CMS publishes it.

Service Area

This agency reports serving 34 ZIP codes.

Show ZIP codes served
  • 75103
  • 75140
  • 75601
  • 75602
  • 75603
  • 75604
  • 75605
  • 75644
  • 75645
  • 75647
  • 75652
  • 75662
  • 75701
  • 75702
  • 75703
  • 75704
  • 75706
  • 75707
  • 75709
  • 75750
  • 75755
  • 75757
  • 75762
  • 75763
  • 75766
  • 75771
  • 75773
  • 75783
  • 75789
  • 75790
  • 75791
  • 75792
  • 75801
  • 75803

From CMS's home health service-area file — the ZIP codes where this agency reported providing care.

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