Phoenix Home Care And Hospice

Quality Measures vs. National Benchmark

• Patients whose care began in a timely manner higher is better
  100% this agency

  98.2% MO average

  96.51% national
• Patients who got better at walking or moving around higher is better
  89.66% this agency

  90.74% MO average

  88.6% national
• Patients who got better at bathing higher is better
  93.2% this agency

  92.6% MO average

  90.63% national
• Patients whose breathing improved higher is better
  94.47% this agency

  92.81% MO average

  91.31% national
• Patients who got better at taking their oral medications correctly higher is better
  91.04% this agency

  90.98% MO average

  88.07% national
• Patients with a potentially preventable hospital stay during home health care lower is better

  Risk-adjusted rate; the national figure is the national observed rate.

  8.11% this agency

  — MO average

  10.83% national

Measures reported by CMS from patient assessments and Medicare claims, shown exactly as published alongside the national rate from CMS's national benchmark file. CareRanks does not adjust these values.

Patient Survey Results (HHCAHPS)

84%

Rated this agency 9 or 10 out of 10

83%

Would definitely recommend this agency

90%

Said the team gave care in a professional way

87%

Said the team communicated well with them

83%

Said the team discussed medicines, pain, and home safety

From the Home Health CAHPS (HHCAHPS) patient survey, based on 170 completed surveys (28% response rate). Shown exactly as CMS publishes it.

Service Area

This agency reports serving 77 ZIP codes.

From CMS's home health service-area file — the ZIP codes where this agency reported providing care.