Immanuel Home Care Services, Inc

Quality Measures vs. National Benchmark

• Patients whose care began in a timely manner higher is better
  88.16% this agency

  96.67% IL average

  96.51% national
• Patients who got better at walking or moving around higher is better
  57.95% this agency

  85.4% IL average

  88.6% national
• Patients who got better at bathing higher is better
  57.56% this agency

  89.36% IL average

  90.63% national

Measures reported by CMS from patient assessments and Medicare claims, shown exactly as published alongside the national rate from CMS's national benchmark file. CareRanks does not adjust these values.

Patient Survey Results (HHCAHPS)

CMS has not published a survey summary star for this agency, but some survey responses are available below.

65%

Rated this agency 9 or 10 out of 10

58%

Would definitely recommend this agency

76%

Said the team gave care in a professional way

82%

Said the team communicated well with them

64%

Said the team discussed medicines, pain, and home safety

From the Home Health CAHPS (HHCAHPS) patient survey, based on 35 completed surveys (9% response rate). Shown exactly as CMS publishes it.

Service Area

This agency reports serving 80 ZIP codes.

From CMS's home health service-area file — the ZIP codes where this agency reported providing care.